Our Terms & Conditions
Bookings and Cancellations
Please note that as we have limited spaces available, we operate a 1 hour cancellation policy for all class bookings. If you are unable to make your class, please cancel an hour before, otherwise your class will be deducted from your Pass. No refund is possible. If you cancel more than 1 hour before the class start time you will be able to use class pass credit for a future booking.
We are unable to offer refunds for Workshops or Special Event bookings. However, if you give us more than 5 days notice you can use the credit against another workshop or special event. This is at the discretion of the management. After this time, no credit will be offered.
We are unable to offer refunds for Block-set Series and if one of the sessions within a Block-set series is missed, this cannot be transferred to any other workshops, block-set series or special events
Class Passes
Please choose your pass carefully as we are unable to issue refunds once the contract starts. These passes are non-refundable, non-extendable and non-transferable. Passes are only valid for one person at a time. Passes are valid for all Yoga classes on the timetable, but not valid for workshops, block-set series or special events (which can be booked separately). Upon request, extensions may be applied for special circumstances or medical reasons. This is at the discretion of the management.
6 Class Pass is valid for 7 weeks from the day of purchase.
Rest Pass is valid for 7 weeks from the day of purchase.
10 Class Pass is valid for 10 weeks from the day of purchase.
Casual Class Pass is valid for 1 class only and expired upon use of the pass.
Long Term Passes
The below Long-term Passes include a 15% off on selected Special Events, and Class Series. These will be made available on your coupon as they are added to the website. You will receive a coupon-code upon your purchase.
4 Month Pass allows you to attend 40 classes over the 4 months (17 Weeks). This is a once-off payment of $660. There is no automatic renewal and your pass will expire after the 4 months.
6 Month Pass allows you to attend 90 classes over the 6 months (26 Weeks). This is a once-off payment of $990. There is no automatic renewal and your pass will expire after the 6 months.
6 Month Pass Payment Plan allows you to attend 90 classes for 6 months (26 Weeks). Payments of $180 are taken every 4 weeks. Your membership will automatically renew on a monthly basis. You can not cancel this pass before your 6 months are over.
Pausing Class Passes
You can pause your Class Pass when you go away. Please note that you will need to give 2 weeks notice before a Class Pass can be paused. Simply email us your holiday dates so that we can suspend the pass for you (minimum 7 day pause). Passes can be paused for no more than 2 times per year. Passes will all be automatically paused over the Christmas break and for any days we are closed.
Privacy
The Space Within do not, nor will we ever, pass on your personal data to third parties. The Space Within do not collect or hold any personal data on their systems. The Space Within uses Acuity Scheduling, this is a third party software system used to manage bookings, payments and to store information. All information is securely stored in Acuity Scheduling and is only available to authorised staff at The Space Within. If you have selected to subscribe to our newsletter and promotions, we will add your first name, last name and email address to our newsletter list, and will also send occasional targeted direct emails for upcoming events that we believe you may be interested in. You may withdraw consent at any time by amending your account details by writing to us with any concerns or complaints at connect@thespacewithin.co.nz
Photography/filming
You agree and understand that group events/classes/sessions may be filmed, photographed and/or recorded and that THE SPACE WITHIN shall have all rights in and to such film, photographs and/or recording, including the copyright therein. The copyright shall include, but not be limited to, the right to use, re-use, publish, and re-publish and otherwise reproduce, modify, and display any such film, photograph and/or recording for educational and promotional purposes. You thereby grant THE SPACE WITHIN the right, without compensation, to film, photograph and/or record you while participating in any session(s) and any right is waived either now or hereafter in any such film, photograph and/or recording. The Space Within will always be very respectful and mindful when taking photos/videos and will aim to let you know that this will happen whenever possible. Private 1:1 sessions will never be photographed/filmed unless prior arrangements have been made with the client and consent has been given.
Disclaimer
The information on this website is for general information purposes only. The information is provided by The Space Within and whilst we aim to keep the information up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.Through this website you are able to link to other websites which are not under the control of The Space Within. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, The Space Within takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.