Our Terms & Conditions

Cancellations
You can cancel individual class sign ups and retain credit for the class if you cancel the class 1 hour or more before the scheduled start time. Any classes cancelled after this will be deducted from the class pass or Membership. No refund is possible. If you cancel more than 1 hour before the class start time you will be able to use class pass credit for a future booking.

We are unable to offer refunds for Workshop or Special Event bookings. However, if you give us more than 5 days notice you can use the workshop credit against another workshop or special event. This is at the discretion of the management. After this time, no credit will be offered.

We are unable to offer refunds for Block-set Series/Courses and if one of the sessions within a Block-set series is missed, this cannot be transferred to any other workshops, block-set series or special events


Pausing Memberships
You can pause your membership when you go away. Please note that you will need to give 2 weeks notice before a membership can be paused. Simply email us your holiday dates so that we can suspend the pass for you (minimum 7 day pause). Memberships can be paused for no more than 2 times per year. Passes will all be automatically paused over the Christmas break and for any days we are closed.


Spaces and Bookings
Please note that as we have limited spaces available, we operate a 1 hour cancellation policy for all class bookings. If you are unable to make your class, please cancel it in time so we can give your space to someone else. If a class is greyed out on the schedule, this means it is fully booked.


Privacy
The Space Within do not, nor will we ever, pass on your personal data to third parties. The Space Within do not collect or hold any personal data on their systems. The Space Within uses Acuity Scheduling, this is a third party software system used to manage bookings, payments and to store information. All information is securely stored in Acuity Scheduling and is only available to authorised staff at The Space Within. If you have selected to subscribe to our newsletter and promotions, we will add your first name, last name and email address to our newsletter list, and will also send occasional targeted direct emails for upcoming events that we believe you may be interested in. You may withdraw consent at any time by amending your account details by writing to us with any concerns or complaints at connect@thespacewithin.co.nz


Disclaimer
The information on this website is for general information purposes only. The information is provided by The Space Within and whilst we aim to keep the information up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.Through this website you are able to link to other websites which are not under the control of The Space Within. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, The Space Within takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


3 Class (Newbie Pass)

Our Newbie Pass is a one-time offer and is only available to new clients and begins on the date of purchase (to be used within 10 days). This pass is non-refundable, non-extendable and non-transferable and not valid for workshops, block-set series or special events.


Class Passes
Our 6 Class Pass is valid for 8 weeks from the day of purchase.
Our 10 Class Pass is valid for 12 weeks from the day of purchase.

Class Passes are non-refundable, but you can use your pass to book for a friend or family member. It is valid for all Yoga classes on the timetable, but not valid for workshops, block-set series or special events (which can be booked separately). Upon request, extensions may be applied for special circumstances or medical reasons. This is at the discretion of the management. Please note we are unable to refund your class pass so please choose carefully.


Memberships (Monthly Direct Debits)
Our Memberships can be used for all Yoga classes on the timetable, but not valid for workshops, block-set series or special events (which can be booked separately). Memberships are non-transferable/non-shareable. Please choose your pass carefully as we are unable to issue refunds once the contract starts.

Our 2 CLASSES A WEEK Membership allows you to attend 8 classes per month (average of 2 classes per week). The minimum contract term is 3 months. Payments of $140 are taken every 4 weeks.

Our 3 CLASSES A WEEK Membership allows you to attend 12 classes per month (average of 3 classes per week). The minimum contract term is 3 months. Payments of $160 are taken every 4 weeks.

The minimum membership length is 3 months. Your membership will automatically renew and roll over after the 3 months have passed. You can cancel your membership anytime after 2 months by giving us 4 weeks notice. This 4 week notice period can be given no earlier than the end of month 2 (which will make the shortest contract term a period of 3 months).


Unlimited Membership
Our Memberships can be used for all Yoga classes on the timetable, but not valid for workshops, block-set series or special events (which can be booked separately). Memberships are non-transferable/non-shareable. Please choose your pass carefully as we are unable to issue refunds once the contract starts.

Our UNLIMITED Membership allows you to attend unlimited classes per month. The minimum contract term is 1 month. Payments of $180 are taken every 4 weeks. Your membership will automatically renew on a monthly basis. You can cancel your membership anytime by giving us 2 weeks notice.

Our UNLIMITED ONCE-OFF Membership allows you to attend unlimited classes per month. This is a once-off payment of $990.

There is no automatic renewal and your pass will expire after 6 months. This pass is non-refundable, non-extendable and non-transferable and not valid for workshops, block-set series or special events.


Family Pack

Our 3 CLASSES A WEEK Family Pack allows you to attend 12 classes per month (average of 3 classes per week). This is on a month-to-month basis. Payments are taken every 4 weeks according to the below:

$220 for 1 Main Member plus 1 family member; $260 for 1 Main Member plus 2 family members; $280 for 1 Main Member plus 3 family members. The minimum membership length is 1 month. Your membership will automatically renew and roll over each month. You can cancel your membership anytime by giving us 4 weeks notice. This is only for immediate family members living at the same address or couples living together.


Casual Class Passes

Our Casual Class pass is valid for 1 class and are non-refundable. It is valid for all Yoga classes on the timetable, but not valid for workshops, block-set series or special events (which can be booked separately).

Upon request, extensions may be applied for special circumstances or medical reasons. This is at the discretion of the management. Please note we are unable to refund your Casual Class pass so please choose carefully.